Wattman Support

When you are facing technical difficulties with your Wattman train or need parts, you can always count on our experienced technical support

We are here to help you!

To help solve your malfunction quickly and effectively, we ask you to fill in the support form and send it to us.

Our support team will contact you ASAP.

What happens when you submit the form?

Your request will be registered in our support system. You will also receive an email from us with information on how to reach us in case of an emergency. Please check your spam folder if this email is not received within 15 minutes after submitting the form.

You can expect from us that a support employee will contact you within 12 hours during normal office hours in case of malfunctions.

During the weekend, holiday periods, and public holidays, we will contact you as soon as possible based on the type of malfunction.

Type of inquiry*
- Company
- Privat Person
Company name*
Name*
Prefix First Last
Email*
Phone*

Invoice Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Tax id. / EIN Number
Shipping*
Shipping Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Train Number*
You can find this number on the locomotive; for example W123
What kind of support do you need?*
Which parts do you need?*
Please describe the problem you are having with your train*
Upload Video / Pictures
To resolve your issue quickly, send us photos and videos from which we can clearly identify the problem(s)
Consent*
I agree to the privacy policy.

Wattman Support

When you are facing technical difficulties with your Wattman train or need parts, you can always count on our experienced technical support

We are here to help you!

What happens when you submit the form?

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